Citrix Workspace 1911 For Mac



  1. Citrix Virtual Apps and Desktops 7 1912 LTSR and Workspace app for Windows 1911 introduced support for EDT MTU Discovery. If using these versions (or newer) of the VDA and Workspace app for Windows, this workaround is not required. Please review the documentation for more details.
  2. “C: ProgramData Citrix Citrix Workspace 1911 TrolleyExpress.exe” /uninstall /cleanup. Chocolatey: choco uninstall citrix-workspace -y. HKEYLOCALMACHINE SOFTWARE WOW6432Node Microsoft Windows CurrentVersion Uninstall CitrixOnlinePluginPackWeb. Download Citrix Workspace for Mac. See Intune Deployment.
  3. With Citrix Workspace for Mac, process and context switching has been redefined for a more streamlined workflow. Along with real-time assessment, your company can enhance both productivity and security data collection. Citrix Workspace secures user data in the data centre or the cloud where theft and leaks cannot arise.

This video will provide a step by step guide on how to install and access Citrix Workspace for both Windows and Mac devices. It is intended for use by students.

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  • Navigate to the Application Compatibility Flags portion of the registry:

    For a 32-bit application:
    HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindows NTCurrentVersionTerminal ServerCompatibilityApplications

    For an x64-but application:
    KEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionTerminal ServerCompatibilityApplications
  • Create a Key and name it the same as the name for the application’s executable (that is ADOBEREADER)

  • Create the REG_DWORD value of Flags=0x00000408

    • 0x00000008 = 32 bit application

    • 0x00000400 = refer to system Windows directory

    • that is for an application called Scanner Companion which is 32 bits and on an x64 Windows 2008 R2 XenApp server create the following key

      HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindows NTCurrentVersionTerminal ServerCompatibilityApplicationsSCANNERCOMPANION

    • Value

  • Instructions

    To Test scanning in XenApp 6.5

    1. On the local device, navigate to the local services panel (Control Panel|Administrative Tools) and disable the Windows Image Acquisition (WIA) service. This is done to ensure that the scanner will be using the TWAIN device driver.

    2. Scan a document locally using the scanner manufacturer’s scanning software to ensure that local scanning functions as expected.

    3. If scanning locally works successfully, log on to the XenApp 6.5 published desktop.

    4. Open a TWAIN compliant application to see if scanning functions as expected within the XenApp session.

    5. If the application does not see the scanner and scanning within XenApp fails, refer to the following troubleshooting section:

    Troubleshooting Information

    Desktop Experience Pack

    • For Windows 2008 R2 servers only
    • Some TWAIN devices require the XenApp server to have the Desktop Experience Pack which contains STI.inf, the default INF file for still image devices, as well as the core imaging system binaries including the STI/WIA service and the TWAIN Data Source Manager. To enable this on the server do the following:
    1. Start Server Manager.

    2. In the details pane, locate the Features Summary area, and then click Add Features.

    3. In the Add Features Wizard, click to select the Desktop Experience check box, and then click Next.

    4. Click Install.

    5. After the Desktop Experience feature is installed, click Close to exit the Add Features Wizard, and then click Yes to restart the computer.

    TWAIN testing tool

    Install Twacker – a third party TWAIN testing tool - to the XenApp server and to the local client device to test TWAIN scanning within a XenApp desktop session.

    Download from here.

    1. Install Twacker.

    2. Within a XenApp published desktop session:

    1. Launch Twacker (32 bit version).

    2. Click File > Select Source and select your scanner from the list.

    3. Click File > Acquire.

    4. Click the Scan button to test your scanner.

    Citrix Workspace 1911 For Mac

    If the Twacker application is able to scan successfully then the XenApp environment is configured properly for USB redirection and to use TWAIN devices, and states all of the requirements have been met on the local client device. In case of further scanning issues within a particular application it is likely to be a software issue.

    Citrix Workspace Desktop Lock 1911

    How to Log into CCCASPER
    - CCCASPER Log in Instructions PDF

    Citrix Client Downloads
    Current tested versions
    - Windows 10 / Windows 8 / Windows 7 - Citrix Workspace App 1911
    - Windows Citrix Installation Instructions PDF
    - Mac OS 10.13, 10.14 and 10.15 – Citrix Workspace App 1912
    - Mac OS X Citrix Client Installation Instructions PDF

    Please do not download clients directly from Citrix.com as the newer clients may not be supported on CCCASPER. The CC does not provide support for personally owned equipment (POE).

    1911

    Older Citrix Client Downloads
    Note: Use these only if directed by CC User Support
    - Windows 10 / Windows 8 / Windows 7 - Citrix Receiver 4.9
    - Mac OS 10.11 and 10.12 – Citrix Receiver 12.7

    Citrix Workspace 1911 For Mac Pro

    PIV Card Intructions
    CCCasper requires the use of PIV cards for on-site or remote access. If you forgot your PIV card or are having difficulty using your PIV card for login, contact the CC Service Center at 301-496-8400 or visit https://ocio.nih.gov/Smartcard/Pages/default.aspx.

    Important Notes
    *** If you cannot load CRIS from CCCASPER on a Mac: ***
    1. Update the Citrix client using the link above.
    2. Rename the computer to 15 characters or less with no spaces or special characters.
    3. Call CRIS support at 301-496-8400 to have the new computer name registered.

    Supported Platforms
    Browsers Windows 10,7 Mac OS X
    (10.13 or later)
    Internet Explorer YesNo
    SafariYesYes
    FirefoxNoNo
    Google ChromeYesYes

    Download Citrix Workspace For Mac

    Network Requirements
    For best performance always connect directly to your network via a network cable. Wireless and wireless broadband will work but may lose connectivity.

    Citrix Workspace Download App 1911

    Support
    NIH CC users should contact the CC Service Desk at 301-496-8400
    NIH Institute users should contact their Institute Help Desk or the NIH IT Service Desk at 301-496-HELP (301-496-4357)
    If you need a temporary PIV exemption then CC Service Desk at 301-496-8400

    Note: PDF files require installation of the free Adobe Reader